Shipping policy
HumeHealth Shipping Policy
At HumeHealth, we strive to provide a seamless experience, ensuring your order reaches you promptly and without any issues. Below, you will find details regarding our order processing and shipping timelines to set clear expectations and help avoid any misunderstandings.
Order Processing
- Processing Time: Orders are processed within 24 hours of receipt
- Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. If you do not receive this, please check your spam folder or contact our Customer Success team at [email protected]
Shipping Timeline
- Shipping Timeframe: After your order is processed, shipping typically takes 7-10 business days to reach your destination.
- Shipping Method: Standard shipping is used for all orders, with tracking details provided via email once the order has been dispatched.
- Delivery Estimates: While most orders arrive within the 7-10 day window, delivery times may vary slightly due to external factors such as carrier delays, holidays, or unforeseen events.
Important Notes
- Shipping Delays: If there are any unexpected delays, we will notify you via email as soon as possible.
- Tracking Your Order: You can track the progress of your shipment using the tracking number provided in your confirmation email.
- Lost or Missing Packages: If your package has not arrived within the specified timeframe or appears to be lost, please contact our Customer Success team at [email protected] for assistance.
We are committed to ensuring your order arrives as expected. For any further questions or clarifications regarding our shipping policy, please feel free to reach out to our Customer Success team.